TERMS AND CONDITIONS

For

Cloudpoint Ireland Ltd, trading as Siopashop (hereinafter called company or Siopashop ) having its registered address at :

Unit 5a, Westgate Business Park,

Dungarvan,

Co. Waterford. Ireland.

Orders

Representation of goods and services listed on Siopashop do not constitute an offer to sale, rather an invitation to treat as stated in the Sale of Goods and Supply of Services Act 1980 Siopashop reserves the right to cancel an order for any reason. Reasons may include but are not limited to:

Fraudulent activity

Incorrect Pricing

Incorrect Description

Non-Payment

Stock Availability

Pricing

All pricing is showing in Euro (€).

All pricing is inclusive of Value Added Tax (VAT).

All pricing, unless explicitly stated, excludes cost of delivery.

agree to pay the stated price at time of purchasing.

Pricing may change on a daily basis.

Siopashop reserves the right to cancel or change an order under the following conditions.

A clear and obvious error on price has been shown on the website

https://siopashop.ie will communicate any issue with you directly.

Payment

Payment can be made using all major credit cards & debit cards.  Full payment is taken at the time of ordering. Receipts are issued via email upon acceptance of your order.

Delivery of Goods

Siopashop, will deliver your order to any address within the Republic of Ireland.

Delivery is subject to the following terms:

The delivery partner receiving a signature upon delivery.

Failed delivery charges may apply in the event that a delivery fails due to:

You cancel your order after the goods have been dispatched from our warehouse

You provide insufficient / incorrect information resulting in us being unable to deliver your product

You refuse delivery upon arrival of our delivery vehicle

There is nobody at the requested address to accept the delivery

Whilst our delivery partners will be happy to deliver, we take no liability to damage incurred while delivering.

Upon delivery, you take sole duty of care for the goods. In the event that you or a third party transport the goods to an alternative address, we cannot be held responsible for any damages.

 

Damaged or Faulty Goods

The following terms apply in relation to damaged or faulty goods:

If your goods are damaged or faulty, we will replace the goods free of charge. However, if you do not want a replacement, delivery charges may be incurred to collect the item from you.

Damaged goods must be reported within 24 hours of delivery

In the event that goods are received in a damaged state please retain the product together with any packaging and contact us within 24 hours of receipt with photographic evidence.

In the case of an item being faulty we may require an inspection by a manufacturer's qualified engineer to be carried out on the item in the location where it is installed. This is so the nature of the fault can be ascertained before we can arrange for a replacement.

Unwanted Goods

The following terms apply in relation to unwanted goods:

You have a statutory right to return unopened goods purchased on Siopashop for up to 14 days after purchase. If you are not ordering a replacement item, a charge may be incurred to return the item.

You must notify us of your wish to return the item within 14 (fourteen) days of purchase, stating the date of delivery

You may return your goods by your own means or emailing, customerservice@siopashop.com where we will provide a return address.

If you request collection, a fee may be incurred and the goods will be collected as the soonest available time

You have a duty of care while the goods are in your possession and we reserve the right to charge you for any damage that may have occurred during this period

We reserve the right to apply a re-packaging fee to the goods returned under the following conditions:

The goods received back are as new but incomplete (e.g missing components)

The returned goods are missing their original packaging

The cancellation was requested outside of the 14 day cancellation period

We do not accept returns and will not provide refunds under the following conditions:

The goods are in any condition other than ‘as new’

Cables and/or components have been cut or terminated

 

Accuracy of Product Information

All product information shown on the website is believed to be correct and accurate from source material. We cannot be held liable for any errors or omissions.

We update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material

Accessing Our Website

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

You may use our site only for lawful purposes. You may not use our site in any way that breaches any applicable local, national or international law or regulation or is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect. You may not use our site to knowingly transmit any data, send or upload any material that contains viruses. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Complaints

We take all complaints very seriously. If you have a cause for complaint then please contact us by emailing customerservice@siopashop.com or by writing to us at the address shown below:

Siopashop Admin Office

Unit 5a, Westgate Business Park,

Dungarvan

Waterford.

Ireland. X35  X207

Contact Us

If you have any queries on these terms & conditions, you can contact us at

customerservice@siopashop.com or by post at our admin office

Siopashop Admin Office

Unit 5a, Westgate Business Park,

Dungarvan

Waterford.

Ireland. X35  X207

VAT Reg. No: 3461409H     Company No: 631360